在超过 4.8 万名用户投票支持后,滴滴打车的“女性友好计划”在中国部分地区试行，打造更安全和包容的出行体验 After 48,000+ Votes, Didi’s “Women-Friendly Program” Is Being Piloted in Parts of China, Creating a Safer and More Inclusive Travel Experience
嘀嘀打车（滴滴出行）是中国领先的移动出行平台之一，通过手机应用为用户提供便捷的网约车服务，连接乘客与司机，满足日常通勤、夜间出行和跨城出行等多种需求。近年来，随着用户结构的多元化，滴滴也在不断探索更具针对性的服务模式。
近期，滴滴在中国推出了女性司乘优先匹配的“女性友好计划”，并已在长春、北京、上海等城市进行试点。女性用户只需在叫车页面的终点框处输入“女性友好计划”，即可找到相关入口。实名认证为女性的乘客可以自主选择“全天优先呼叫女司机”，系统将在条件允许的情况下，优先匹配同样完成女性实名认证的司机；若用户未完成女性实名认证，则只会显示“邀请她加入”的选项。
这个功能并非平台单方面决定，而是通过用户投票产生的。在“您希望滴滴提供哪些功能”的公众评议中，共有 48,450 票支持女性乘客可选择女司机。这一结果反映了大量用户对更安全、友好出行体验的强烈需求。
通过自愿设置出行偏好，女性乘客在身体不适、夜间出行或前往偏远目的地时，能够获得更多安全感；同时，也有助于减少女性司机在出车过程中的心理压力。虽然目前仍处于试点阶段，但希望这一“女性友好计划”能逐步推广到更多城市。滴滴也表示，将持续关注不同群体的出行体验，努力为每一位用户打造更安心、更友好的出行环境。
Didi Chuxing is one of China’s leading mobile transportation platforms. Through its mobile app, it provides convenient ride-hailing services by connecting passengers with drivers, meeting a wide range of travel needs such as daily commuting, nighttime travel, and long-distance trips. In recent years, as its user base has become more diverse, Didi has continued to explore more targeted and inclusive service models.
Recently, Didi launched a women-first driver–passenger matching initiative called the “Women-Friendly Program” in China, which is currently being piloted in cities such as Changchun, Beijing, and Shanghai. Female users can access the feature by typing “Women-Friendly Program” into the destination field on the ride-hailing page. Users who are verified as female can choose the option “prioritize calling female drivers all day,” allowing the system to prioritize matching them with drivers who are also verified as female. If a user has not completed female verification, the interface will only display an “invite her to join” button.
This feature was not decided unilaterally by the platform, but was instead shaped through user voting.In the public poll titled “What features would you like Didi to provide?”, a total of 48,450 votes supported allowing female passengers to choose female drivers. This result reflects strong user demand for a safer and more inclusive ride-hailing experience.
By allowing users to voluntarily set their ride preferences, female passengers can feel more secure when traveling at night, heading to remote destinations, or when they are physically unwell. At the same time, the initiative helps reduce safety concerns and psychological pressure for female drivers while on duty. Although the program is still in its pilot phase, there is hope that it will expand to more cities in the future. Didi has stated that it values the experiences of all users and is committed to meeting diverse needs, striving to create a safer and more welcoming travel environment for everyone.
